{"id":10287,"date":"2024-04-12T03:06:51","date_gmt":"2024-04-12T03:06:51","guid":{"rendered":"https:\/\/thecozylady.com\/return-and-refund-policy\/"},"modified":"2024-08-18T11:00:15","modified_gmt":"2024-08-18T11:00:15","slug":"iptal-ve-iade-politikasi","status":"publish","type":"page","link":"https:\/\/thecozylady.com\/tr\/iptal-ve-iade-politikasi\/","title":{"rendered":"\u0130ptal ve \u0130ade Politikas\u0131"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10287\" class=\"elementor elementor-10287 elementor-5885\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db2e699 e-con-full e-flex e-con e-parent\" data-id=\"db2e699\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t<div class=\"elementor-element elementor-element-05daf35 e-flex e-con-boxed e-con e-child\" data-id=\"05daf35\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75f9339 elementor-widget elementor-widget-heading\" data-id=\"75f9339\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 10-04-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Return and Refund Policy<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b52564d e-flex e-con-boxed e-con e-child\" data-id=\"b52564d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6842193 elementor-widget elementor-widget-text-editor\" data-id=\"6842193\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 10-04-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h4>1. Our Return Policy<\/h4>\n<p style=\"padding-left: 30px;\">Hey there, Cozy Lady! We&#8217;re all about keeping you happy. If you&#8217;re not over the moon with your purchase for any reason, no worries at all! You can return it within 30 days of buying. We&#8217;ve made the return process super easy and hassle-free because that&#8217;s how we roll.<\/p>\n<h4>2. Return Conditions<\/h4>\n<p style=\"padding-left: 30px;\">We know you&#8217;ll take good care of your items, but just a heads up: returns need to be in their original packaging, unused, unwashed, and with tags still attached. For hygiene reasons, we can&#8217;t accept returns on personal items like underwear and swimwear (we&#8217;re sure you understand!). Also, unless stated otherwise, sale items or special promos are usually final sale.<\/p>\n<h4>3. How to Return<\/h4>\n<p style=\"padding-left: 30px;\">Ready to return? Just give our friendly customer service team a shout. We&#8217;ll hook you up with a return form and code. Pop your item back in its original packaging with the form and receipt, and send it our way. The return shipping&#8217;s on you, but if we goofed and sent the wrong item or it&#8217;s faulty, we&#8217;ve got the shipping covered.<\/p>\n<h4>4. Refund Policy<\/h4>\n<p style=\"padding-left: 30px;\">Once we get your return and give it a quick once-over, we&#8217;ll zip that refund right back to you. We&#8217;ll use the same payment method you used originally. If you paid by card, it might take 5-10 business days to show up (blame the banks, not us!). If you used a gift card, we&#8217;ll issue a new one for the refund amount.<\/p>\n<h4>5. Exchanges<\/h4>\n<p style=\"padding-left: 30px;\">Want to swap for something else? No problem! Just follow the return process and place a new order. We&#8217;ll even give you a discount code for the amount of your return to use on your new order. How&#8217;s that for service?<\/p>\n<h4>6. Damaged or Faulty Items<\/h4>\n<p style=\"padding-left: 30px;\">Uh-oh, did we send you something less than perfect? We&#8217;re so sorry! Give us a shout ASAP and we&#8217;ll make it right. We might ask for a photo just so we can see what went wrong. Don&#8217;t worry about shipping costs for damaged or faulty items &#8211; that&#8217;s on us.<\/p>\n<h4>7. Non-Returnable Items<\/h4>\n<p style=\"padding-left: 30px;\">We can&#8217;t accept returns on personalized items, hygiene products, underwear, swimwear, opened cosmetics, food items, or anything under $20 (at full price). Also, if it&#8217;s been used, washed, or the original packaging is opened, we can&#8217;t take it back. We hope you understand!<\/p>\n<h4>8. Special Situation Returns<\/h4>\n<p style=\"padding-left: 30px;\">If you&#8217;re returning a gift, the refund goes to the gift-giver (don&#8217;t worry, we won&#8217;t tell!). For bulk purchases, we can do partial returns, but if there was a promotion or discount, we&#8217;ll adjust the refund proportionally.<\/p>\n<h4>9. Limits on Returns and Refunds<\/h4>\n<p style=\"padding-left: 30px;\">We love our return policy, but we&#8217;ve got to protect it too. If we notice any abuse (like wearing and returning, or constant returns), we might have to limit or refuse returns. We&#8217;re sure you get it &#8211; we want to keep things fair for everyone in our Cozy Lady family.<\/p>\n<h4>10. Get in Touch<\/h4>\n<p style=\"padding-left: 30px;\">Got questions about returns, exchanges, or refunds? We&#8217;re all ears! Reach out to our customer service team anytime. We&#8217;re here to help and we love hearing from you!<\/p>\n<h4>11. Policy Changes<\/h4>\n<p style=\"padding-left: 30px;\">We might update this policy from time to time. Any changes will be posted here, so it&#8217;s a good idea to check back now and then. We&#8217;ll always let you know if anything major changes, though &#8211; we&#8217;re all about keeping you in the loop!<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return and Refund Policy 1. Our Return Policy Hey there, Cozy Lady! We&#8217;re all about keeping you happy. If you&#8217;re not over the moon with your purchase for any reason, no worries at all! You can return it within 30 days of buying. We&#8217;ve made the return process super easy and hassle-free because that&#8217;s how [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10287","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/thecozylady.com\/tr\/wp-json\/wp\/v2\/pages\/10287","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thecozylady.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thecozylady.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thecozylady.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thecozylady.com\/tr\/wp-json\/wp\/v2\/comments?post=10287"}],"version-history":[{"count":5,"href":"https:\/\/thecozylady.com\/tr\/wp-json\/wp\/v2\/pages\/10287\/revisions"}],"predecessor-version":[{"id":10576,"href":"https:\/\/thecozylady.com\/tr\/wp-json\/wp\/v2\/pages\/10287\/revisions\/10576"}],"wp:attachment":[{"href":"https:\/\/thecozylady.com\/tr\/wp-json\/wp\/v2\/media?parent=10287"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}