Terms & Conditions

Welcome to TheCozyLady family! By using our website, you’re agreeing to these terms. If you don’t agree, we kindly ask you to refrain from using our site. We may update these terms from time to time without notice, so feel free to check back occasionally.

Your Account and Security

To shop with us, you might need to create an account. We trust you to keep your account details safe and secure. If you notice anything fishy going on with your account, please let us know right away – we’re here to help!

Our Products and Pricing

We try our best to keep everything up to date, but sometimes prices and stock levels might change without warning. If we make a mistake in pricing or product descriptions (we’re only human!), we reserve the right to cancel or adjust your order. Remember, all our lovely products are subject to availability.

Ordering and Payment

When you complete an order, you’re making an offer to buy. Once we confirm your order, it’s a done deal! We trust you to provide accurate payment information. Don’t worry – we use SSL encryption to keep your payment details safe and sound.

Delivery and Returns

Delivery times can vary depending on the product and where you are. For all the nitty-gritty on returns and exchanges, pop over to our Returns Policy page. Just a heads up – some items can’t be returned for hygiene reasons.

Intellectual Property

All the content on our site (text, graphics, logos, images, audio clips, digital downloads, data compilations) and the software we use belongs to The Cozy Lady or our content providers. It’s all protected by copyright laws, so please respect that.

Your Content

When you share comments or reviews on our site, you’re giving us permission to use, reproduce, and share that content. We trust you to keep things friendly and appropriate – you’re responsible for making sure your content is legal and harmless.

Liability

We do our best to make your experience great, but we can’t be held responsible for any damages resulting from using our site. We offer our site “as is” without any warranties.

Resolving Disputes

If there’s ever a disagreement about these terms, let’s try to work it out together first. If we can’t, then we’ll have to let the relevant courts handle it.

Validity

If any part of these terms turns out to be invalid or unenforceable, the rest will still stand. We’ll replace any invalid parts with something similar that is valid and enforceable.

Get in Touch

Have any questions or concerns about these terms? We’d love to hear from you! Just drop us a line at [email protected]. We’re always happy to chat and clear things up.