Distance Sale Agreement

Hey there, Cozy Lady family! We know legal stuff can be a bit boring, but it’s important we’re on the same page. So, let’s walk through this together, shall we?

1. Who’s Who

This agreement is between us (that’s TheCozyLady, your friendly neighborhood online shop) and you (our awesome customer). We’ll call ourselves the ‘Seller’ and you the ‘Buyer’ from here on out, just to keep things clear.

2. What’s This All About?

Simply put, this agreement covers the stuff you buy from our website. It’s all about making sure we’re both protected under consumer laws, especially when it comes to online shopping.

3. The Goods

You’ll find all the juicy details about our products – what they look like, how much they cost, how to pay, and how we’ll get them to you – right on our website. Just a heads up: we might tweak prices or product details from time to time.

4. Sealing the Deal

As soon as you hit that ‘Buy Now’ button and your payment goes through, we’ve got a deal! By ordering, you’re giving us a thumbs up that you’ve read and understood all the important bits about the product, delivery, and returns.

5. Show Me the Money

You can pay using any of the methods we’ve set up on our site. Just remember, we need the full payment (including any shipping costs) before we can send your goodies on their way.

6. Getting Your Goodies

We promise to get your order to you within 30 days max. We’ll send it to wherever you’ve told us to in your order form. How long it takes might vary depending on what you’ve ordered and which delivery service we use.

7. Changed Your Mind?

No worries! You’ve got 14 days after receiving your item to let us know if you want to return it. You don’t need to give us a reason – just drop us a line in writing within that time.

8. Sending It Back

If you do decide to return something, make sure it’s unused, in its original packaging, and still in perfect condition. You’ll need to cover the cost of sending it back to us. Once we get your return notice, we’ll refund you within 14 days.

9. Our Promise

All our products come with a manufacturer’s warranty. If something’s not right, just let us know and we’ll sort it out under the warranty terms.

10. Your Privacy Matters

We take your privacy seriously. We’ll keep your personal info safe and sound, and we won’t share it with anyone else unless we’re legally required to do so. We always follow the latest data protection laws.

11. If Things Go Wrong

We hope they won’t, but if we do hit a bump in the road, we’ll sort things out according to the relevant laws. If needed, the appropriate courts will step in to help us resolve any issues.

12. How Long Does This Last?

This agreement stays in place until one of us decides to end it. We might update the terms from time to time, but we’ll always let you know by posting the changes on our website.